Beth Kojder said it was frustrating it took so long to get her money back, given the ombudsman had ruled in her favour nearly a year ago.
Consumer confidence levels are rebounding for some in the UK, but older generations look to be immune, writes Faisal Islam.
President Trump's proposal to cap credit card interest rates at 10% - an idea with bipartisan support - received swift backlash from bank executives.
The replacement for the Household Support Fund aims to help people facing sudden difficulties.
OpenAI is also expanding its cheaper subscription tier, ChatGPT Go, to all countries where it operates.
The housing proposal will let Americans use their 401(k)s for down payments, a Trump economic adviser said.
John Vincent says the chain could benefit from the weight loss trend, and sets out his plans to revive the business.
Donald Trump's stand-off with the US central bank has recalled episodes in other countries - which ended badly for the economy.
The parent company of X and Grok, xAI, launched a counter-suit saying she had violated its terms of service.
Adam and Lucy Johnstone have seen the money they receive for their milk tumble over the last three months.
Canola oil and electric cars are at the centre of the deal agreed by Mark Carney and Xi Jinping after years of strained ties.
She oversaw the expansion of the franchise, including five feature films and new TV shows.
The pair discussed economic opportunities and preventing Venezuela becoming a place for "America's adversaries", a US official said.
Commerce Secretary Howard Lutnick said the deal would help boost semiconductor production in the US.
India has a $800m plan to make rare earth magnets, aiming to reduce dependence on Chinese imports - but can it work?
AI trained to recognise fire is among the latest developments in fire alarm tech.
Huge data centres are being built to handle AI computing but some experts say they aren't necessary.
More bosses are sharing the top job giving them more time for family and breaks.
Bugatti is the latest auto firm to construct an opulent apartment building for the super rich.
Rising electricity costs have emerged as a key cost-of-living concern, pushing families further into debt.
Companies are trying to wean staff off Excel spreadsheets to centralise control of their data.
Trump's import levies are still changing the patterns of international trade.
The government is proposing lowering alcohol limits for drivers and regular eye tests for older motorists.
Attracting younger workers into the defence industry can be challenging.
The pilot project is even giving staff free money to help pay to do activities with their friends.
Finding greener ways to keep giant new data centres cool is a challenge.
The festive events help to put cities on the map and attract millions of tourists.
Introducing robots and automation to the food industry involves extra hurdles.
Companies are advertising vacancies that have already been filled or might not have ever existed.
The rate of inflation, which charts the rising cost of living, has slowed - driven partly by essentials.
Hummingbird Cafe wants to support people who may not be able to afford a hot meal.
Millions of people could be on the wrong tax code.
Kinson and West Howe Foodbank in Bournemouth now has a larger, free community service.
There is a fine balance between the benefits of improved infrastructure, versus the cost of disruption. Does the country have it right?
Three days in, after a tax U-turn and partial climbdown on workers' rights, Laura Kuenssberg looks at what impact Budget week might have.
Ahead of this week's Budget, some have accused the Office for Budget Responsibility of being a "straitjacket on growth"
Why - in an age where so many of us are feeling the financial pinch - are some budget shops on UK high streets having such a tough time?
Butter, chocolate, coffee and milk have all seen prices rocket. Tracing back through the story of one particular supermarket staple begins to explain why
Martin Lewis explains how building up overdraft debt compares to credit card debt.
Can Kenya’s plan for digital outsourcing solve its jobs crisis?
How did live music evolve into a billion-dollar business for global stars?
The United States is a rich market but navigating its regulations can be expensive and difficult. The Transatlantic Trade and Investment Partnership (TTIP) will simplify the whole process of exporting, making it cost-effective to do business in the US no matter what the size of your company
UKTI’s High Value Opportunities programme aims to help UK companies of all sizes win business from large overseas projects
How UKTI can help your business grow internationally